A COPY OF AN INVOICE MUST ACCOMPANY EVERY CORE RETURN & APPROVED RETURN. A return or a core refund will not be processed until the copy of the invoice is received. Merchandise sitting idle with no activity or invoice after 30 days of recieved item will be forfeited. Invoices are exchanged in person with every walk in customer. Invoices are mailed to customer BILLING ADDRESS ONLY on all purchases made by phone. It is customer responsibility to provide invoice for all returns or core refunds. NO CASH REFUNDS.
Invoice copies are subject to a $35.00 fee. Your request may take up to one week to provide copy of requested invoice & fee must be paid in full Prior to a certified copy being mailed to your billing address.
Prices on any merchandise used, rebuilt, reconditioned or new subject to change without notice.
20% restocking fee on all approved returns. No returns on electrical items. NO CASH REFUNDS.
Customer advised if you have a questions regarding product, shipping, warranty, payment, price, hours of operation. Anything relative to your purchase or our co. PLEASE ASK. We do our best advise to the best of our knowledge in a timely manner.
Much of our product line is NOT advertised due to quantities or specialty of an item, used, rebuilt, reconditioned or new so please call to check stock on any auto part you may need that is not listed. 909-391-6979. ONE ON ONE CUSTOMER SERVICE TUESDAY THRU FRIDAY 9AM TO 5PM AND SATURDAY 9AM TO 2PM. CLOSED THE MONTH OF DECEMBER EVERY YEAR IN OBSERVANCE OF CHRISTMAS.
Disclaimer: Quality German Auto Parts is not part of/not affiliated with Volkswagen of America. We simply sell VW engines (Used, reconditioned, rebuilt, new).Various parts (Used, New, Reconditioned, rebuilt). Various interior and exterior parts. Our staff continuously attempts to provide you with the most accurate information or knowledge on a VW related parts or subject matter. However, mistakes may arise. Therefore we will not be held responsible for errors of any kind; all content and images included. At times, the number of parts, services available, descriptions and prices may be inaccurate dispite our best efforts. We will strive to correct these errors before or shortly after they emerge. Prices & Product availability are subject to change without notice or obligation.